Managed virtual assistants

Delegate the work.
Not the management.

We source, train, and manage your virtual assistants — so you get the output without becoming someone's boss.

Book a 15-minute call See how it works

No commitment on the call. We'll tell you if we're not a fit.

The problem

You didn't start a business to answer emails at 11pm.

But most founders end up there — because the alternative feels like more work than just doing it themselves.

You're the bottleneck

Every follow-up, every inbox, every small decision routes through you. Growth stops where your calendar ends.

Hiring is its own job

Screening, interviewing, onboarding, correcting — then doing it all again when it doesn't work out.

Freelancers go quiet

The good ones get busy elsewhere. The cheap ones disappear. Either way you're back where you started.

The difference

Hiring a VA yourself vs. working with us

Anyone can find you a freelancer. The work is everything that happens after that.

Who carries the work, in each model.
What it takes	Hiring on your own	With us
Finding candidates	You post, you search, you sort	Handled
Screening & interviews	Hours of calls, mostly dead ends	Handled
Training & onboarding	Your time, your documentation	Handled
Day-to-day supervision	You become the manager	Handled
Quality checks	You catch mistakes yourself	Weekly QA from us
Sick days & leave	Work stops	Backup coverage
If it isn't working	Start the whole search over	We replace them

Roles we staff

Put a trained person on the work that's eating your week.

Executive & admin

Calendar, inbox, travel, documents, and the hundred small things that fill a day.

Customer support

Email, chat and ticket coverage — answered promptly, in your tone of voice.

Lead gen & appointment setting

Prospect research, outreach follow-up, and booked calls landing on your calendar.

Back-office & data

CRM hygiene, order processing, reporting, and data entry that stays accurate.

Marketing support

Content scheduling, social posting, email campaigns, and asset wrangling.

Bookkeeping support

Invoicing, receipts, reconciliation prep, and chasing the payments you're owed.

How it works

Three steps, and roughly two weeks.

Scoping call

Fifteen minutes. We map what's actually eating your week and whether a VA is the right fix. If it isn't, we'll say so.

We match and train

We source and vet candidates against your requirements, then train the person on your tools and process before they start.

You review the work

You get the output and one point of contact. We handle supervision, weekly quality checks and coverage. Swap or scale anytime.

What's included

Every engagement comes with the management built in.

A dedicated assistantNot a shared pool. The same person, learning your business.
Hours that overlap yoursStaffed to your working day, not ours.
An account managerOne person to talk to when something needs to change.
Weekly quality reviewWe check the work before you have to.
Replacement guaranteeIf the fit is wrong, we re-staff it at no extra cost.
NDA and access controlsSigned confidentiality and least-privilege access to your systems.

Pricing

Starting at
$1,797/mo

Full-time, dedicated assistant. Part-time from $1,097/mo. Final rate depends on role and hours — confirmed on the call.

Book a 15-minute call

No setup fee. Month-to-month.

Questions

The things people ask before they say yes.

What hours will our assistant work?

Yours. We staff to your business hours — including full US, UK and Australian time zones — so the overlap is real rather than a few hours at the edges.

How strong is their English?

Every assistant is screened for written and spoken fluency before they reach you, and you meet them before anything is signed. The Philippines has one of the largest English-speaking professional workforces in the world — but you shouldn't have to take that on faith, so we let you judge on the call.

What happens if it isn't working out?

Tell your account manager and we re-staff the role at no extra cost. You aren't stuck managing a bad fit, and you aren't starting the search over on your own.

How do you handle security and confidentiality?

Signed NDAs with every assistant, least-privilege access to your systems, and password management through your own vault. You grant access, and you can revoke it instantly.

How quickly can someone start?

Typically about two weeks from the scoping call — most of that is sourcing the right person and training them on your process, so they're useful on day one rather than week four.

Are we locked into a contract?

No. Month-to-month with 30 days' notice. If we're doing our job, you won't want to leave; if we're not, you shouldn't have to stay.

Book a call

Find out what you could hand off.

Fifteen minutes, no pitch deck. We'll map what's eating your week and tell you honestly whether we can help.

15 minutes One call, no preparation needed on your side.

We map the work What's eating your week, and which parts are handoff-ready.

A straight answer If a VA isn't the right fix, we'll tell you that.

Pick a time Email us instead

Prefer email? support@harbrookops.com